Shipping and returns

Shipping

• We ship to addresses in the United States only.
• Shipping is free; it is included in the price of every print.
• Each print is made to order. Production usually takes 2–5 business days, and delivery usually takes a further 3–7 business days. Framed prints can take a little longer.
• You'll receive an email with tracking when your order ships.
• If we can't ship by the date we gave you, we'll email you with a new date and the option to cancel for a full refund.

Damaged, defective or wrong items

If your print arrives damaged, has a printing defect, or isn't what you ordered, email [email protected] within 10 days of delivery with your order number and a photo of the problem. We'll send a free replacement or give you a full refund, whichever you prefer. You don't need to send the item back.

Cancellations

You can cancel for a full refund until your print goes into production. Email us as soon as possible; we'll confirm by email from the address on your order.

Change of mind

Because every print is made to order for you, we can't accept returns for a change of mind. Rolled prints may curl slightly when unpacked; laying them flat for a day or two usually fixes this.

Refunds

Refunds go back to the card you paid with, usually within 5–10 business days of our confirmation.